Support
Send feedback from the app
Send Feedback starts an email to us with your app’s details filled in, so we can help sooner. Choose your app to see where to tap.
Real Solitaire for iPhone
- Tap Settings, the gear at the bottom of the screen. No buttons? Tap an empty spot on the table.
- Scroll to the bottom and tap About Real Solitaire. It’s the last row, under How to Play.
- Tap Send Feedback. It’s near the top, under Visit Web Site.
A new email opens, addressed to us, with the subject “Real Solitaire Feedback” and your app’s details at the bottom. Write what happened above them, add a screenshot if it helps, and send it.
Can’t find the gear?
It’s the second button from the left along the bottom, below the ad. Held upright, it’s just a gear. On most iPhones, turned sideways, it’s labeled Settings.
No buttons? Tap an empty spot on the table to bring them back. Another tap on the table hides them.
What the email includes
Under your message, Send Feedback adds:
- your iPhone model and its iOS version
- the app’s version, and your language and region
- how many games you’ve won and played
- storage in use and free memory
It’s all in the email, so you can read it before you send.
No Mail account?
Send Feedback needs an email account set up in Apple’s Mail app on your iPhone. Without one, it opens our Support page in your web browser instead, without your app’s details.
Then email us from any email app, and add the details yourself.
Email support
Tell us your app’s version, your iPhone model and its iOS version. The version is under the app’s name in About Real Solitaire. The model and iOS version are in the Settings app, in General > About.
Real Solitaire Pro for iPhone
- Tap Settings, the gear at the bottom of the screen. No buttons? Tap an empty spot on the table.
- Scroll to the bottom and tap About Real Solitaire Pro. It’s the last row, under How to Play.
- Tap Send Feedback. It’s near the top, under Visit Web Site.
A new email opens, addressed to us, with the subject “Real Solitaire Pro Feedback” and your app’s details at the bottom. Write what happened above them, add a screenshot if it helps, and send it.
Can’t find the gear?
It’s the second button from the left along the bottom. Held upright, it’s just a gear. On most iPhones, turned sideways, it’s labeled Settings.
No buttons? Tap an empty spot on the table to bring them back. Another tap on the table hides them.
What the email includes
Under your message, Send Feedback adds:
- your iPhone model and its iOS version
- the app’s version, and your language and region
- how many games you’ve won and played
- storage in use and free memory
It’s all in the email, so you can read it before you send.
No Mail account?
Send Feedback needs an email account set up in Apple’s Mail app on your iPhone. Without one, it opens our Support page in your web browser instead, without your app’s details.
Then email us from any email app, and add the details yourself.
Email support
Tell us your app’s version, your iPhone model and its iOS version. The version is under the app’s name in About Real Solitaire Pro. The model and iOS version are in the Settings app, in General > About.
Real Solitaire for iPad
- Tap Settings at the bottom of the screen. It’s next to New Game.
- Scroll to the bottom and tap About Real Solitaire. It’s the last row, under How to Play.
- Tap Send Feedback. It’s near the top, under Visit Web Site.
A new email opens, addressed to us, with the subject “Real Solitaire Feedback” and your app’s details at the bottom. Write what happened above them, add a screenshot if it helps, and send it.
Can’t find Settings?
It’s the second button from the left along the bottom, below the ad, between New Game and High Scores, whichever way you hold your iPad.
In a narrow window (Split View, Slide Over or a small window), it can show just its gear.
With a keyboard, press Command-Comma (⌘,) instead.
What the email includes
Under your message, Send Feedback adds:
- your iPad model and its iPadOS version
- the app’s version, and your language and region
- your rank, with the games you’ve won and played
- storage in use and free memory
It’s all in the email, so you can read it before you send.
No Mail account?
Send Feedback needs an email account set up in Apple’s Mail app on your iPad. Without one, it opens our Support page in your web browser instead, without your app’s details.
Then email us from any email app, and add the details yourself.
Email support
Tell us your app’s version, your iPad model and its iPadOS version. The version is under the app’s name in About Real Solitaire. The model and iPadOS version are in the Settings app, in General > About.
Real Solitaire Pro for iPad
- Tap Settings at the bottom of the screen. It’s next to New Game.
- Scroll to the bottom and tap About Real Solitaire Pro. It’s the last row, under How to Play.
- Tap Send Feedback. It’s near the top, under Visit Web Site.
A new email opens, addressed to us, with the subject “Real Solitaire Pro Feedback” and your app’s details at the bottom. Write what happened above them, add a screenshot if it helps, and send it.
Can’t find Settings?
It’s the second button from the left along the bottom, between New Game and High Scores, whichever way you hold your iPad.
In a narrow window (Split View, Slide Over or a small window), it can show just its gear.
With a keyboard, press Command-Comma (⌘,) instead.
What the email includes
Under your message, Send Feedback adds:
- your iPad model and its iPadOS version
- the app’s version, and your language and region
- your rank, with the games you’ve won and played
- storage in use and free memory
It’s all in the email, so you can read it before you send.
No Mail account?
Send Feedback needs an email account set up in Apple’s Mail app on your iPad. Without one, it opens our Support page in your web browser instead, without your app’s details.
Then email us from any email app, and add the details yourself.
Email support
Tell us your app’s version, your iPad model and its iPadOS version. The version is under the app’s name in About Real Solitaire Pro. The model and iPadOS version are in the Settings app, in General > About.